PACE Final Rule 2019 - More Timely Services with Remote Reassessments

It has been a long time coming, but the CMS final PACE rule is out! Now, the question becomes how can we use it to deliver better care to more participants? One of the key changes in the new rule that can make everyone’s life better, is the use of remote technologies to conduct non-scheduled assessments. This time saving change will allow you to more efficiently reassess a participant’s condition to make non-clinically complex changes to their plan.

According to the 2017 PACE Annual Report, 55 out of 74 PACE organizations were cited for not processing service requests in a timely manner. Changes in the PACE rule allowing for the use of remote technology for certain unscheduled reassessments will help reduce the time needed to process service requests, ensuring that your participants will get the care they need in a timely manner.

“Care3 has truncated the provision of service, the communication of that service to participant and family, and the documentation of that service down to minutes from days” - PACE Senior Administrator

It is important to note, that remote technology doesn’t have to be Telehealth, remote monitoring, or anything complex and expensive. Care3 has been successfully used in PACE to improve communications between the IDT, participant caregiver, and direct service (home care) workers. By using Care3’s intuitive messaging features, your program can conduct unscheduled reassessments, collect all necessary documentation, and deliver the world-class PACE services your participants need.

To learn more, contact us at